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Quality Management System
ISO 9001:2000: Quality Management System
ISO 9001:2000 outlines criteria for a good Quality Management System (QMS). ISO 9001:2000certification assures customers that the company has a good Quality Management System (QMS) in place and recognises a number of important management principles that guide organisations towards improved performance:
- Customer focus
- Mutually beneficial supplier relationships
- Leadership
- Involvement of people
- Process approach
- Systematic approach to management
- Continual improvement
- Factual approach to decision making